After brainstorming and developing a solution, Carlos pitched it to management and reduced ticket volume by around 40%. "They're not just there, you have to think about them, be creative and cover them."Īnd that's exactly what she did. "Solutions aren't just waiting," said Carlos. "Those were some of the things earlier on that set me up for being seen as a leader in our space," said Ladd.Ĭarina Carlos, product expert manager at HubSpot, added value by identifying a problem in her previous company's ticket management system and solving for it. Furthermore, it allowed her to share more about what she did, and show why she was passionate about her work. Ladd said it pushed her outside of her comfort zone but also gave her visibility with upper management. "It's very easy for our leadership team to be like, 'I can do that,' or 'our chief legal officer can do that,' or 'somebody could do it,'" said Ladd, then program manager, "but I was able to raise my hand and say 'Hey, I'm willing to take on this part of the presentation' or 'I'd love to have that opportunity.'" What does that look like? Well, it depends on your position.įor Diversity, Inclusion, and Belonging Team Manager at HubSpot Ashley Ladd, it started by volunteering for presentation slides on diversity and inclusion during quarterly meetings. The number one way to get noticed as management material is by adding value to your team in your current role. Have career conversations with your manager.Volunteer for projects that give you visibility.
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